Citations Check values your privacy and is dedicated to protecting your personal data. This policy outlines how we manage your personal information, whether you’re visiting our website, using our services, or engaging with us in any other way. It also explains your privacy rights and how legal regulations safeguard your data.
How We Collect Your Information
At Citations Check, we collect information through various means to provide you with our services effectively. The following outlines the methods by which we collect your information:
- Providing and Personalizing Services: We use your information to deliver the services you request, such as processing orders, providing customer support, and customizing your experience on our website.
- Communication: Citations Check may use your contact details to communicate with you about your account, orders, inquiries, promotions, surveys, and other relevant matters. These communications may be done via SMS, email, phone calls, or any other channels.
- Improving User Experience: Your feedback helps us improve the website and user experience by analyzing usage patterns, preferences, and feedback.
- Personalization and Recommendations: We may use your information to personalize your experience, including recommending relevant products, services, or content based on your preferences, past interactions, and browsing behavior.
- Analytics and Research: We use data analytics to get insights into user behavior, market trends, and performance metrics. This information enables us to make data-driven decisions, improve our services, and develop new features.
- Marketing and Advertising: With your consent, we may use your information for marketing and advertising purposes. This includes delivering targeted advertisements, promotions, and offers that may be of interest to you, both on our platform and third-party websites or platforms.
- Legal Compliance and Protection: We may use your information to adhere to legal obligations, enforce our terms of service, investigate fraud or security incidents, and protect the rights, property, or safety of our users, employees, or others.
- Aggregated and De-Identified Data: We may use your information to create anonymous statistical data for research purposes. This data may be shared with third parties.
Information Sharing and Disclosure
Citations Check does not sell your personal data to third parties. However, we may share your information in the following circumstances:
- Trusted Third Parties: Citations Check may share your personal information with trusted third parties who help us operate our website, conduct our business, or service you. They are contractually obligated to maintain the confidentiality of your personal information.
- Legal Obligations and Safety: We may disclose your information when necessary to comply with the law, enforce our site policies, or safeguard ours or others’ rights, property, or safety.
- Non-Personally Identifiable Information: This information may be shared with third-party entities for the purposes of advertising, marketing, or other uses.
Your Rights
At Citations Check, we recognize and respect your rights regarding your personal data. The following outlines your rights and how you can exercise them:
- Right to Access: You have the right to request access to the personal data we hold about you. Upon request, we will provide you with information about the types of data we have, how it is processed, and who it is shared with.
- Right to Rectification: If you believe that any personal details we hold about you is inaccurate, you have the right to request correction or updating of your information.
- Right to Erasure: You have the right to ask for your personal information to be deleted in certain situations, such as when it is no longer needed for the reasons it was collected, or if you withdraw your consent and there is no other legal reason to process it.
- Right to Restriction of Processing: You have the right to request the restriction of processing your personal information under certain circumstances, such as when you contest the accuracy of the data or when the processing is unlawful, but you object to erasure.
- Right to Data Portability: You have the right to obtain a copy of your personal data in a format that is machine-readable, and to transfer that data to another controller without any obstruction from us.
- Right to Object: You have the right to object to the processing of your personal data for certain purposes, such as direct marketing or where the processing is based on legitimate interests.
Changes to This Policy
Citations Check may make changes to this privacy policy from time to time, which may reflect in our practices or legal requirements. We encourage you to review this policy frequently for any updates.
Contact Us
If you have any queries or concerns about our privacy policy and practices, please don’t hesitate to contact us at info@citationscheck.com .
